Frequently Asked Questions
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What is your shipping time?
Our shipping time varies depending on the region and country of delivery from 7-15 days.
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How can I check the status of my order?
Yes! Simply press on the chat icon at the bottom right of your screen. From there, you will see the option to track your order by simply entering the tracking number and your email.
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How can I change or cancel my order?
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Can I modify my shipping address after placing my order?
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What is your return and refund policy?
Learn all about our return and refund policy by clicking on the following link: https://tafflo.com/policies/refund-policy
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Are there any additional shipping fees?
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Do you ship internationally?
Yes! We ship to the United States of America (USA), Canada, South America, and Europe!
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How can I contact customer support?
You can easily contact us through the contact form found here: https://tafflo.com/pages/contact.
Differently, click on the chat icon at the bottom left of our webpage to receive immediate help on various queries.
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What payment methods do you accept?
We accept a large variety of online payments for your convenience.
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What should I do if my order arrives damaged or defective?
In such a case, contact us immediately either through email or chat support.
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Do you offer discounts or promotions?